Things To Know About Allstate Insurance

If you’re looking for a car insurance company that offers high quality insurance policies with the opportunity for discounts, Allstate Insuranceshould be on your short list. Allstate received fairly high ratings across both studies mentioned in this article, with its highest marks received from customers who reported a positive rental car experience.

Allstate Insurance offers the best of both worlds when it comes to the user experience. With brick and mortar offices and agents placed all over the country plus a user-friendly and helpful website, customers have the opportunity to get in-person help or access information online at any time.

Why you might like Allstate:

  • Most areas have a physical office and local agents
  • Multiple opportunities for discounts for bundling, anti-theft devices, and passive restraint
  • Consumer-friendly website

Why you should keep looking:

  • Several comparable companies received higher ratings across the board
  • Can be expensive if you don’t bundle policies

Auto-Owners Insurance

While Auto-Owners Insurance keeps a fairly low profile, they receive extremely high marks across the board. In fact, J.D. Power awarded Auto-Owners Insurance the highest rating in their 2015 Auto Claims Study, with a 5/5 in every category except for rental car experience. That puts Auto-Owners Insurance ahead of the pack in terms of overall customer satisfaction whenever a claim is filed.

The fact that Auto-Owners Insurance has been around since 1916 should also put consumer’s minds at ease. During that time, they have exhibited financial stability consistently. Auto-Owners Insurance also has 6,300 independent agents, meaning you can buy your policy directly from an individual who understands your needs.

Why you might like Auto-Owners Insurance:

  • High ratings for customer service and claims experiences
  • Individual agents who care
  • Variety of discounts available

Why you should keep looking:

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  • Policies can be expensive if you don’t qualify for discounts
  • Website isn’t as user-friendly as it could be

State Farm

Founded in 1922, State Farm Insurance has a history of financial stability and customer service satisfaction. With physical offices and agents dispersed throughout the country, State Farm is also known for offering individual service that simply cannot be matched by online-only firms.

The company’s biggest benefits include its brick-and-mortar stores and agents, the many discounts it offers, and its strong mobile app. State Farm also makes it easy and painless to get quotes online, which means you don’t have to head into a local office if you don’t want to.

Why you might like State Farm:

  • Local offices and agents provide in-person help
  • Great mobile app and website
  • Plenty of discounts available

Why you might keep looking:

  • Average ratings from J.D. Power

The Hartford

With more than 200 years of history in business, The Hartford has built an excellent reputation for customer service and claims processing. As of today, the company is still receiving high marks from companies like J.D. Power. In its 2015 Auto Claims Satisfaction study, The Hartford received excellent marks (4/5 or 5/5) in every category except for service interaction.

Although The Hartford is an old company, they still offer some of the best technology in the business. Using their website, you can shop around for and even apply for a new policy. Plus, you’ll have 24/7 access to agents either on the phone or online.

Why you might like The Hartford:

  • Multiple policy discounts
  • Top ratings for claims management
  • Guaranteed renewals of your policy as long as you can drive

Why you might keep looking:

  • Low ratings for service experiences during the claims process
  • The best benefits go to AARP members

Why you might keep looking:

  • Only available to U.S. military members, veterans, or their close family members
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